1. General Information

Protecting your personal data is very important to us.
We process personal data exclusively in accordance with applicable data protection laws,
in particular the General Data Protection Regulation (GDPR).

This privacy policy explains which data we collect, how we use it and which rights you have.

2. Data Controller

The controller responsible for data processing is:

BioCosmetics Germany
P7 2–3
68161 Mannheim
Germany
E-Mail: contact@biocosmetics-germany.de
Phone: +49 621 49108939

3. Collection and Storage of Personal Data

We process personal data only if you voluntarily provide it to us, for example through:

• Contact by e-mail
• Contact form
• Phone or WhatsApp
• Business inquiries (B2B)

The following data may be processed:

• Name
• Company name
• E-mail address
• Phone number
• Content of your inquiry

4. Purpose of Data Processing

Your data is processed for the following purposes:

• Processing your inquiry
• Communication within a business relationship
• Preparation of offers and contract processing
• Compliance with legal obligations

Your data will not be shared with third parties unless required by law.

5. Legal Basis for Processing

Your data is processed in accordance with Art. 6 para. 1 GDPR:

• Art. 6 para. 1 lit. b GDPR (pre-contractual measures or contract fulfillment)
• Art. 6 para. 1 lit. f GDPR (legitimate interest in processing your inquiry)
• Art. 6 para. 1 lit. c GDPR (legal obligations)

6. Storage Period

Personal data is stored only for as long as necessary for the stated purposes or as required by statutory retention obligations.

7. Server Log Files

When visiting this website, information is automatically collected and stored by the hosting provider.

• IP address
• Browser type and version
• Operating system
• Time of server request

This data is used exclusively for technical security and error analysis and is not combined with other data sources.

8. Cookies

This website may use technically necessary cookies.
Such processing is based on Art. 6 para. 1 lit. f GDPR.

9. Contact Form

If you send us inquiries via the contact form, your information from the form will be stored for the purpose of processing your request.
We do not share this data without your consent.

10. WhatsApp and External Communication

If you contact us via WhatsApp or other external services, communication is carried out through the respective providers.
Please note the privacy policies of the respective services.

11. Your Rights

You have the right at any time to:

• Access your stored data (Art. 15 GDPR)
• Correction of inaccurate data (Art. 16 GDPR)
• Deletion of your data (Art. 17 GDPR)
• Restriction of processing (Art. 18 GDPR)
• Data portability (Art. 20 GDPR)
• Object to processing (Art. 21 GDPR)

12. Right to Lodge a Complaint

You have the right to lodge a complaint with a supervisory authority.
The competent authority is the data protection authority of your federal state.

13. Data Security

We use technical and organizational security measures to protect your data against manipulation, loss or unauthorized access.

14. Changes to this Privacy Policy

We reserve the right to adapt this privacy policy if necessary in order to comply with current legal requirements.